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Frequently Asked Questions

Below, you will find answers to commonly asked questions.

Should your question not appear on the list, please feel free to contact us directly via:

Where do you offer therapy?

We provide outpatient therapy services in office in Cherry Hill, NJvia tele-therapy in New Jersey and Pennsylvania, and at home within 15 minutes of the office for select diagnoses.

Where is the office located?
We are located inside the Executive Mews on Route 70 East (Marlton Pike East), just past the intersection with Springdale Road if you’re coming from I-295.

Detailed Directions:

  • From I-295: Take Exit 34A for Route 70 East toward Marlton. Stay on Route 70 East for about 2 miles. Cross Springdale Road, and continue straight. U-turn from the left lane to swing back to the Executive Mews.

  • From Marlton: Take Route 70 West toward Cherry Hill.  Turn right into the Executive Mews .

  • Once Inside Executive Mews: The complex is in alphabetical order. Loop around until you reach the stop sign to turn into the lots for Buildings J and K. We are located at the back of that lot.

  • You can see our name on the door when you park!

 

 

 

 

 

Do you take insurance?

We are currently an in-network provider with:

  • Aetna

  • Amerihealth

  • Cigna

  • Blue Cross Blue Shield (BCBS)

  • Medicare (Part B)

  • Out Of Network- United Health Care, Tricare

We are an out-of-network provider with all other insurances at this time. Prior to your appointment, we recommend checking your therapy benefits with insurance. If you are using out-of network benefits, we will provide you with a super-bill to submit to your insurance for possible reimbursement. Services may be covered in full or part by your health insurance/employee benefits.

Effective April 1, 2026, we are excited to be in-network with 

  • Aetna

  • Allied

  • AmeriHealth/IBC

  • Cigna

  • Blue Cross Blue Shield (BCBS)

  • GEHA

  • Imagine 360

  • Medrisk

  • Medicare (Part B)

  • Meritain

  • One Call

  • Premier Comp Solutions

  • Streamline Workers Comp

  • Tricare

  • United Health Care

Please check with your individual carrier. Some questions to ask may include:

  • Do I have speech therapy health insurance benefits?

  • Do I require approval from my primary care physician?

  • Do I require pre-authorization for services?

  • What is my deductible and has it been met?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session?                                                                        

(For specific CPT codes, please contact us, we are happy to provide guidanc​e for the most specific prices)

 

What are your rates?

If you are not using insurance benefits, our cash-pay rates are as followed. We are happy to discuss prompt-pay payment plans. Prior to rendering of services, we will provide you with a Good Faith Estimate to ensure no surprise costs. Self pay rates are effective 1/1/2026-12/31/2026. 

Dysphagia, Speech, Language, Cognitive Therapy

Initial consultation call: Free/15 minutes

Dysphagia, Speech and Language, Cognitive Evaluation: $250/hr

Myofunctional Evaluation (Feeding+Speech): $350/hr

Treatment (30-45 minutes): $120/hr

No-Show/Late Cancellation Fee: $50

Caregiver/Family Consultation

Memory Caregiver Consultation: $250/hr

Caregiver Communication Consultation: $250/hr

Professional Education: Please contact for personalized quote
 

What is a Good Faith Estimate?

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

●  You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

●  Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

●  If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

●  Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

Medical Record Request for visits after April 1, 2026https://iptagroup.com/request-medical-records/

What is IPTA? 

Independent Physical Therapist Associates (IPTA) is a group of independent therapy companies that came together under one tax ID number for billing, Human Resources, and compliance, all while each company retains its name, ownership, and community recognition, as a division of the IPTA. Joining together as one group will help to ensure that private practices do not have to make the decision to increase patients per hour, to cut corners to save costs, or sell to a larger entity. And that in-network private practice represents why we all wanted to be a therapist in the first place.

For patients, this means that you can be confident that you will get the great care and experience that Insight Speech has always been committed to instead of choosing a larger health system where you may be seen along with many other patients per hour, or having to go out of network or cash based for one-on-one care. By joining IPTA we are ensuring that our patients can continue to use their health insurance while seeing an IPTA division. Insight Speech and Swallowing Therapy remains a privately owned company, but now a division of IPTA!

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Photo of exterior of the building of Insight speech and swallowing Therapy. Door and ramp.
Photo of map of the executive mews with directions to suite J51
Photo of directional sign to buildings J and K
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